Full Overview of Coolessay Writing Service

Coolessay.net Writing Service Review by TheLegitEssay




  • Professionalism – 1.9
  • Quality – 1.9
  • Functionality – 3
  • Reliability – 2.4
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September, 2021 Last Update

CoolEssay.net Info

At first, it may seem that CoolEssay is a trustworthy writing company: their fees are rather low and the website is modern. However, after reading multiple coolessay reviews it turned out that the information is too controversial and someone needed to find out the truth.

Today we will tell you about CoolEssay, the quality of delivered papers, as well as about their services and prices. We hope that this review will help students decide whether CoolEssay is as good as it seems at first glance or whether they are just fooling everyone.

Professionalism of Writers

Coolessay is trustable – here is the most typical comment that you’ll read on the company’s website. It seems that the same person is writing them, so it’s hard to believe that the comments are genuine and come from different students.

When we placed a research paper order at Coolessay we didn’t know what to expect. There were hopes that they would be cool. Unfortunately, the assigned writer wasn’t a native speaker (it was obvious from multiple mistakes he had made) and didn’t conduct research on a given topic.

If the order was real, we would hardly get a C! And all of it for quite a high price. Some customers claim that Coolessay hires only foreigners or high school students – this allows saving thousands of dollars without risking anything. We hope that after our review this writing company will change its policy and will start hiring native English speakers with college and university degrees (as they initially claim).

Quality of Assignments

It was impossible to expect a great paper having such a writer. But we decided to check the delivered research paper on various checkers. It turned out, coolessay plagiarism software is not working, so we had to use one of our own. While over 85% of the assignment was original, 15% of parts were still plagiarized! And it’s unacceptable for a writing company, which claims that they deliver only written from scratch assignments.

Another problem was that our research paper didn’t follow a required formatting style – the structure was weak, the fonts were wrong, and the reference page was absent. All in all, it was one of the worst experiences we have ever had and there wasn’t any wish to contact the support team asking for revisions or a refund. However, to make the review complete, we did that. Want to know what happened? Go on reading!


The pricing policy is one of the most important elements of ordering a customized paper. We are ready to introduce you to coolessay prices, payment options, and discounts.


Even though CoolEssay names themselves as one of the most affordable writing services, their prices are actually higher than average. For example, a common essay for a high school student with a 7-day delivery will cost $12,9 for a page. These prices increase as the level of the assignment rises and the delivery date approaches. The highest price is for a Ph.D. assignment, which costs $49 for a page.

We have ordered a 7-page research paper of a college-level with a one-week deadline and paid $152.

Payment Options

Payment methods are quite standard and include credit cards, PayPal or wire transfers. It is a big plus that they use SSL-encryption, which secures payments and protects the personal information of the students.

Discounts & Special Offers

We have found a few free features at CoolEssay. They include a bibliography and title pages, unlimited revisions, and formatting. However, free email delivery actually costs $10. This is rather strange because all writing companies provide this feature for free.

Customers will also have to pay for a plagiarism report, as well as for hiring an editor or a writer of the top quality.

We found it really hard to find any type of discounts: there is a link, where the company explains the absence of a discount plan. However, they claim to have coupon codes and regular sales. Moreover, they say that customers can contact the support team and ask for a discount. Unfortunately, at the time of placing an order, there weren’t any discounts and we weren’t able to get a reply from Coolessay managers.


Coolessay fraud activity is proven by multiple comments. But what about the functionality of their website, work of the support team, and the order process itself? Let’s learn more about these features.

Website’s Design

Coolessay has quite a simple design – if you don’t know how to use the Internet, this may be a plus. However, advanced customers may want something more but it seems that Coolessay decided not to hire a professional designer to make their website look modern.


We don’t have any questions concerning usability – collessay net has a good navigation system and it’s rather simple to jump from one page to another. However, we had problems finding separate sections like discounts and special offers. Probably they don’t want customers to get familiar with them.

Ordering Process

The ordering process at Collessay doesn’t differ from one of the competitors. At first, students need to choose service type, then indicate academic level, paper type, topic, deadlines, and provide other instructions. It’s a rather standard process, so if you have placed a similar order before, there won’t be any difficulties.

Then students need to indicate additional information and if necessary, choose optional services (academic level of the writer, Turnitin report, editorial services, a sample of writer’s works, etc).

Customer Support

We can honestly say that Coolessay customer support is the worse we have ever dealt with. After receiving a poorly written research paper, we contacted their managers to find out where our writer came from.

Coolessay claims that their writers come only from English speaking countries like the USA, UK, and Canada. But when we asked this question and waited for a couple of days, the manager said it was against their policy to answer such requests. We carefully studied their privacy policy and of course couldn’t find anything about it.

When the manager wasn’t able to give a distinct answer, she just disappeared and stopped answering our questions. Thus, we were left without a refund and the research paper ended up in the trash.

Timely Delivery

When placing an order, students can choose a deadline: starting from a few hours and ending at three weeks or even more. The more urgent your paper is, the more expensive it will be. Our research paper was delivered on time but there were many complaints online that Coolessay doesn’t bother following the deadlines.

Moreover, their customer support doesn’t seem to work properly, so even if the assigned writer won’t complete the paper on time, you’ll hardly get a refund or at least an apology.

Extra Features

As you already know, coolessay prices are rather high. However, the company thinks it’s not enough and charges additional fees for multiple services.

First of all, there are three types of writers depending on their skills: best available, top, and professional. The best available writer is the one with a standard price. Top writers cost +25% and for a professional writer, you’ll need to pay 30%. This writer is the one with the highest rate based on customers’ reviews.

Other features include a Turnitin report, a summary, writer’s sample, services of an editor, and even email delivery! We are sure that the above services must be free because a company is responsible for providing quality and plagiarism free services, and every paper should be checked by an editor. It seems that Coolessay is just trying to earn as much money as possible.


Is coolessay legit? Can I trust them? We get tens of such questions on a daily basis, so reliability is one of the most important features we wanted to discuss in our review.


When you go to their official website and read customer reviews, you get a feeling that coolessay is trustable. However, once you visit side services, you are amazed at how many pissed off students there are.

Most likely the majority of positive comments are generated by the Coolessay team. Unfortunately, it’s a common practice for writing companies, so when reading these reviews, you need to be highly attentive and compare several websites to get a clear picture.


There is a set of guarantees that CoolEssay provides. However, we have already told you how bad their support team is and any time you need a refund or want to opt for additional freebies, most likely there won’t be any reply.

However, Coolessay claims to provide free revisions within ten days after receiving the final draft. There is also a refund guarantee with a huge list of ‘but’. If you’re lucky enough to get an answer, be ready for a long communication and weeks of proving that the paper didn’t meet the requirements. And even then, you can expect only a partial refund.


The last but not the least is the coolessay net set of provided services. Here you can choose written from scratch assignments, business papers, proofreading, editing, and rewriting. As you already understand, business writing is the most expensive feature (it involves writing a resume or a CV, cover letters or any other type of business content.

When you opt for rewriting, you need to upload the draft and the writer will need to change 70% of the content. Editing is almost the same but the writer can change not more than 30% of the text. The proofreader will correct spelling, grammar, and punctuation.

When choosing written from scratch papers students get a big list of various assignment types: essays, reviews, reports, course work, laboratory works, research papers, and even dissertations.


After examining hundreds of coolessay reviews and placing an order of our own, we came to the conclusion that this is one of the worst writing companies. They have high prices, charge additional fees literally for anything but don’t even bother to provide you with a decent paper.

The customer support doesn’t want to answer questions and disappears without solving the complaint. We are highly disappointed and hope that one-day Coolessay will improve its services, and we will update our review.

Trust Your Tasks to Best Essay Company

Coolessay net is a rather popular website on the online academic market. It seems that they have a good reputation but most of the positive comments are written by their own authors and managers. We don’t recommend this service and advise choosing one of the trusted companies from our list.

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If the main overview did not provide you with all the necessary information, we hope that this section will help you. Here, we are answering the most common questions from our regular readers. 

What is CoolEssay?

CoolEssay is a writing service that operates online under the prepaid model. It specializes in writing academic papers on-demand for students of all academic levels. The user has to describe the assignment, define the personal requirements, and prepay the work 100%. The company is established and well-known to many users. 

Is CoolEssay legit?

Yes, this is one of the companies working in the tutoring field. It defines its business as providing the customers with unique and high-quality examples of academic papers according to specific users’ instructions. 

Is CoolEssay reliable?

The company is not 100% reliable. More precisely, it fails its customers quite often. When you turn to CoolEssay and expect to get a well-written piece of academic paper, you don’t receive what you want quite often. There are numerous complaints about the low quality of writing, the absence of the right structure, and bad English. 

Is CoolEssay a scam?

The company often deceives the customers. It claims that the users get works of excellent quality made by experienced writers. However, their team of writers includes too many underqualified ESL performers who can’t deliver the promised quality. 

Is CoolEssay safe?

We never heard about any safety breaches associated with this company’s name. However, it is definitely not the safest option if you pay money and expect to get high-quality results. There is a money-back policy, but getting a refund is problematic. 

Is CoolEssay plagiarism-free?

CoolEssay delivers plagiarized papers frequently. You might be lucky to get a writer with a decent work ethic and appropriate expertise. Then you may get quality documents. In most cases, low-quality papers also include plagiarized content. ESL writers aren’t very skilled in paraphrasing and summarizing. 

Are there CoolEssay discounts? 

The company does not provide discounts. There aren’t even standard discounts for the first orders of new customers. In the FAQ, we found the information that users can apply for a discount personally by contacting the support managers. They can reduce the price by 5% or 10%. However, it is not obvious at all.